How to Restore to a Previous Publish:

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• Restore to Previous publish- Template

  Hello, We received your Support Request Form, asking for assistance on how to Restore to a previous Publish. Please follow the below instructions to complete your changes. Please note, only the last three publishes can be restored. These will have a ...

• Restore License in Admin Portal

  1. Log into the Admin Portal: https://www.storesonlinepro.com/admin. The login credentials are the same as the ones for IDB. 2. Search the license in "Account ID." If it comes up, right-click and select "Delete." Wait for the email confirmation that ...

• How to Backup Site:

  How to Backup Site: 1) Under "Publish" menu on left side of Builder 2) Select "More" 3) Click on "Manage" Under "Backup" 4) Here you can click the "backup" button . This will send a downloadable file to your email as well as save the backup within ...

• Support Instructions for Migration V4 to V7.0

  MIGRATION: 1. When the customer is ready to migrate, log into 4.0 admin: storesonline.com/admin/login 2. Search for the 4.0 license. a. If the license appears, move onto step 3. b. If the license does not appear, the ticket must be sent to Dan ...

• How to create new user on website:

  How to create new user on website: 1)Under the “Publish” menu, click “More.” 2)Click “Add” under users. 3)Enter in the user’s email address and set their permissions. For more information on the different permissions, click administrator>help in the ...