Forgot Password and Change Password
Have you checked your spam/junk folder? Please try again using the instructions below. If you still do not receive the reset email then we will need a different email address to assign as the primary email on your account.
Make sure you have StoresOnLine listed on your whitelist to ensure you receive emails from SOL in your inbox.
ISP is blocking mail notifications coming from the builder, you can request to have the following IP whitelisted: 184.178.213.0/24
Forgot Password:
3) Click Forgot Password. An email stating the temporary password will be sent to you (check spam mail too)
4)Once you receive that email, go back to the “login” website and enter the temp password. (follow the steps to set a new password)
How to change Keychain Password:
*If you are automatically redirected into your builder, Click "User" or your name at the top right corner of Builder and select "Switch Service" and click "Keychain"*
2) Under the "Account" menu on the left side of the Keychain
3) Select "Profile"
4) Click the gear icon at the bottom right corner of Keychain
5) Select Change password
6) here you can see what level your password security is and set it.
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