StoresOnline Customer Support Help Center

Recent Topics
StoresOnline Website Migration
We're currently rolling out our website migration from StoresOnline to HonestHost, and we need your help to make this a successful transition. In order to wind down the soon to be deprecated/discontinued StoresOnline platform, we're implementing a website
Renew the SSL certificate for your website today
To make your StoresOnline website secure for Google, you will need an SSL certificate. You have the option of buying an SSL certificate from a third party of your choice, or you may use the included instructions which will detail the process of obtaining
Notice of Scheduled Maintenance, Tuesday February 18th from 12am-4am PST
Our datacenter has notified us of upcoming maintenance next week on circuits that power StoresOnline. This will be between the hours of 12am and 4am PST on 2/18, (Tuesday morning) and include the possibility of an outage for up to 2 hours. We have redundant
Notice of Scheduled Maintenance, Saturday January 11th from 9pm-11pm PST
We will be performing routine maintenance on the StoresOnline servers on Saturday, January 11th starting at 9pm. The expected duration is 2 hours. During this time there may be a slight decrease in website performance and brief interruption of service,
StoresOnline is Upgrading Your Account by Partnering with HonestHost!
StoresOnline is excited to announce that we have partnered with HonestHost to provide improved and ongoing service and support for your website(s). HonestHost is committed to providing outstanding service and support to all of their customers, and we

Popular Articles
How to add Shipping Method: AND How to add Shipping ordering rule to Shipping Methods:
How to add Shipping Method: 1. On left side, click "Price Sets" 2. On right side, locate "Shipping Methods" 3. Click "Add" 4. Choose shipping method and click "Add" 5. To save change, click "US" arrow on top left How to add Shipping ordering rule to ...
How to disable site (temporary)
1. Under the “Publish” menu click on “More.” 2. Click on “Manage” under “Options.” 3. To disable site, toggle the button next to “Options” to “on.” To re-enable your site, simply republish or toggle the button “off.” Please Note: Disabling a site ...
How to add .html code to your pages using code element:
How to add .html code to your pages using code element: 1)Under the "Site" Menu, on left hand side of the builder 2) Select "Pages" 3) Double click on the page you wish to add the code to 4) Click "Elements" on the right hand side of the screen 5) ...
How to use Form Variations for Editable or Decision element AND Setting up the Ordering rule Variation Form Question Condition:
How to use Form Variations for Editable or Decision element: 1) Under "Site" Menu on left side of builder 2) Select "Forms" 3) Double Click on the "Order Form" 4) Select "Elements" tab on the right side of the builder 5) Click the "+" icon at the ...
How to add Page to Page list on Page/Background:
How to add Page to Page list on Page/Background: 1) Under "Site" menu on left side of builder 2) Select "Pages" 3) Double click on the Page or Background you wish to update 4) Click "Elements" tab on right side of builder 5) Double click "Page List" ...

StoresOnline Customer Support Help Center

Recent Topics

StoresOnline Website Migration

Renew the SSL certificate for your website today

Notice of Scheduled Maintenance, Tuesday February 18th from 12am-4am PST

Notice of Scheduled Maintenance, Saturday January 11th from 9pm-11pm PST

StoresOnline is Upgrading Your Account by Partnering with HonestHost!

Popular Articles

How to add Shipping Method: AND How to add Shipping ordering rule to Shipping Methods:

How to disable site (temporary)

How to add .html code to your pages using code element:

How to use Form Variations for Editable or Decision element AND Setting up the Ordering rule Variation Form Question Condition:

How to add Page to Page list on Page/Background: