StoresOnline is excited to announce that we have partnered with HonestHost to provide improved and ongoing service and support for your website(s). HonestHost is committed to providing outstanding service and support to all of their customers, and we are excited to announce that they will be taking over your account to service, support, and host your StoresOnline website.

What You Need to Know

We have taken this step to ensure that our customers receive the right help as all StoresOnline customers will be receiving an upgrade on hosting and support. StoresOnline no longer sells websites, and bringing in HonestHost to work with us is the right solution for our customers. We want to reassure you that HonestHost is dedicated to supporting and hosting your sites and earning your trust and loyalty. Jason Hendricks is the owner of HonestHost and former Director of Web Services for StoresOnline. He understands the unique challenges of the platform and understands the need for a more robust solution while retaining existing products, functionality, orders, and customer data.

Here are some key changes and improvements you can expect:

Upgraded Help System and Support Ticketing

HonestHost has implemented an upgraded help system and support ticketing process, including tracking capabilities to ensure your issues are addressed promptly and efficiently. Their expert support team is available 7 days a week to assist you with any concerns.

Seamless Migration to a New eCommerce Solution

The StoresOnline platform will eventually be phased out, but HonestHost is committed to providing you with a smooth transition to their new affordable eCommerce solution (and at the same monthly cost you're currently paying). Their advanced migration team guarantees error-free website transfers, allowing you to continue your business operations without interruption.

We are confident that these changes will significantly enhance your web hosting experience. Thank you for your continued trust and loyalty.